PRIVACY POLICY

LAST REVISION: 07 May 2018

This Privacy Policy applies to Minerva Education Solutions. Minerva Education Solutions recognises the importance of maintaining your privacy. We value your privacy and appreciate your trust in us. This Policy describes how we treat user information we collect on https://www.wordqindia.com and other offline sources. This Privacy Policy applies to current and former visitors to our website and to our online customers. By visiting and/or using our website, you agree to this Privacy Policy.

https://www.wordqindia.com is a property of Zero Corporation Pty. Ltd (Australia) which has an agreement with Minerva Education Solutions (having its office at B2, Vaibhav Prafulla Vasant CHSL, Gulmohar Road, Chunabhatti, Mumbai – 400022.) to market the WordQ & WordQ+SpeakQ software packages in India.

 

Information we collect

Contact information. We might collect your Name, e-mail, mobile number / phone number, address, street, city, state, pincode and country. 

Payment and billing information. We might collect your billing name, billing address and payment method when you buy a license. We NEVER collect your credit card number or credit card expiry date or other details pertaining to your credit card on our website. Credit card information will be obtained and processed by our online payment partner:Razorpay

Information you post. We collect information you post in a public space on our website or on a third-party social media site belonging to Minerva Education Solutions.

 

We collect information in different ways.

We collect information directly from you. We collect information directly from you when you register for downloading our software. We also collect information if you ask us a question through phone or email. 

We get information about you from third parties. For example, if you use an integrated social media feature on our websites. The third-party social media site will give us certain information about you. This could include your name and email address.

 

Use of your personal information

We use information to contact you: We might use the information you provide to contact you for confirmation of a purchase on our website or for other promotional purposes.

We use information to respond to your requests or questions. We might use your information to respond to any queries, issues or clarifications you may have requested. We might also use it to confirm your registration for an event or contest. 

We use information to improve our products and services. We might use your information to customise your experience with us. 

We use information to look at site trends and customer interests. We may use your information to make our website and products better. We may combine information we get from you with information about you we get from third parties.

We use information for security purposes. We may use information to protect our company, our customers, or our websites.

We use information for marketing purposes. We might send you information about special promotions or offers. We might also tell you about new features or products. These might be our own offers or products, or third-party offers or products we think you might find interesting.

 

We use information to send you transactional communications. We might send you emails or SMS about your account or software purchase. 

We use information as otherwise permitted by law.

 

Sharing of information with third-parties

We will share information with our business partners We share information with Quillsoft Ltd. (Canada) who are the developers of the WordQ software and Zero Corporation Pty. Ltd. (Australia) who own the rights to market the WordQ software in India. Our partners use the information we share as described in their privacy policies.

We will share information with third parties who perform services on our behalf. We share information with vendors who help us manage our online registration process or payment processes or transactional message processes. Some vendors may be located outside of India.

We may share information if we think we have to in order to comply with the law or to protect ourselves. We will share information to respond to a court order or subpoena. We may also share it if a government agency or investigatory body requests. Or, we might also share information when we are investigating potential fraud. 

We may share information with any successor to all or part of our business. For example, if part of our business is sold we may give our customer list as part of that transaction.

We may share your information for reasons not described in this policy. We will tell you before we do this.

 

Email Opt-Out

You can opt out of receiving our marketing emails. To stop receiving our promotional emails, please email unsubscriber@wordqindia.com. It may take about ten days to process your request. Even if you opt out of getting marketing messages, we will still be sending you transactional messages through email and SMS about your purchases. 

Third party sites 

If you click on one of the links to third party websites, you may be taken to websites we do not control. This policy does not apply to the privacy practices of those websites. We request you to read the privacy policy of other websites carefully. We are not responsible for these third party sites.

Grievance Officer

In accordance with Information Technology Act 2000 and rules made there under, the name and contact details of the Grievance Officer are provided below:

Mr. Gautam Ikshvaku Varadarajan

Minerva Education Solutions, 

B2, Vaibhav Prafulla Vasant CHSL,

Gulmohar Road,

Chunabhatti,

Mumbai – 400022

Email – info@minervasolutions.in

If you have any questions about this Policy or other privacy concerns, you can also email us at info@minervasolutions.in

 

Updates to this policy

This Privacy Policy was last updated on 07 May 2018. From time to time we may change our privacy practices. We will notify you of any material changes to this policy as required by law. We will also post an updated copy on our website. Please check our site periodically for updates.

 

Jurisdiction

If you choose to visit the website, your visit and any dispute over privacy is subject to this Policy and the website's terms of use. In addition to the foregoing, any disputes arising under this Policy shall be governed by the laws of India.